A payment provider with ISO 9001 certified processes
ISO 9001:2015 certification, issued by TÜV Italia, confirms that Daevon's Quality Management System runs on controlled, verified, continuously improving processes: a concrete guarantee for anyone trusting Daevon with their payments.
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ISO 9001 certification, in brief
The Quality Management System (QMS) set out in ISO 9001:2015 is the most widely adopted international standard in the world. It defines what an organisation must meet so its products and services stay consistently in line with customer expectations and applicable regulatory requirements.
TÜV Italia S.r.l., one of the world's leading certification bodies, issued Daevon certificate No. 50 100 18965 for the Quality Management System applied to the design and development of electronic payment software: for anyone evaluating Daevon as a provider, that means a development process verified by an external body, not just declared internally.
Validity runs from 26 June 2026 to 25 June 2029, with annual surveillance audits and a full management system review every three years: working with Daevon means quality standards stay under external control for the whole relationship, not only at signing.
Why it matters when choosing a payment provider
Repeatable processes, not improvised ones
From software development to customer support, every process follows documented, measurable procedures: fewer errors, fewer surprises, for anyone relying on Daevon day to day.
A prerequisite for partners and banks
Banks, acquirers and card schemes increasingly ask for ISO 9001 certification as a condition for a stable partnership: Daevon already meets it.
A structured improvement cycle
The Plan-Do-Check-Act cycle required by the standard keeps Daevon monitoring performance and correcting deviations through measurable actions, not one-off fixes.
ISO 9001, applied step by step
Quality policy and measurable objectives
Management sets a quality policy with quantifiable objectives, monitored at every level of the organisation, not just from the top.
Control of critical processes
Software development, transaction handling and customer support follow standardised operating procedures, with quality checkpoints at every stage.
Non-conformity management
Every anomaly is logged and analysed, then resolved with a tracked corrective action: the same problem shouldn't happen twice.
TÜV Italia surveillance audits
TÜV Italia checks compliance with the standard every year, with a full management system review every three years.
What changes for your business
Guaranteed operational reliability
Controlled, documented processes lower the risk of service interruptions and malfunctions on the provider's side.
More predictable response times
Support and onboarding follow standardised procedures: consistent, verifiable timelines, with no surprises for your team.
Faster due diligence
Daevon's ISO 9001 certification simplifies the checks required by enterprise partners, banks and public administrations: fewer documents to produce from scratch.
Lasting trust over time
Periodic recertification keeps quality standards at the same level even years after the first audit.
Certified vs. non-certified: the practical difference
| With Daevon (ISO 9001:2015) | Provider without certification | |
|---|---|---|
| Processes | Documented, measured, verified every year by an external body | Often informal, with no independent check |
| Error management | Every non-conformity tracked and closed with a corrective action | Handled case by case, with no structured process |
| Quality control | Verified by an independent external body (TÜV Italia) | Declared internally, with no external check |
| Service continuity | Kept under control with KPIs and periodic reviews | No structured monitoring system |
The ISO 9001 certificate as a PDF
Bilingual Italian/English version of the official document issued by TÜV Italia S.r.l.
ISO 9001: the most common questions
What exactly is ISO 9001?
What does it actually change for a Daevon customer?
How often is the certification renewed?
Where can I find the certificate PDF?
Daevon's certification also covers information security: see the ISO 27001 certification .
All our protection measures are described on security and fraud prevention .
Compare Daevon's plans and rates on the pricing page .
Is your payment provider ISO 9001 certified?
With Daevon, your company's payment processes run under a Quality Management System certified to ISO 9001, audited every year by an independent body.
Chiara
Daevon Support